FAQ
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What makes Fatal Glam Cosmetics different from other brands?
We proudly combine beauty with purpose. Fatal Glam Cosmetics is committed to high-quality, cruelty-free makeup while raising awareness for mental health and suicide prevention. Every purchase supports our advocacy and mission for healing and empowerment.
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Are your products cruelty-free and vegan?
Yes! All of our products are cruelty-free. Many of our items are vegan as well — please check individual product descriptions for specific labels.
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How do I find the right shade for me?
We offer detailed shade descriptions and swatches on each product page. Still unsure? Message us directly on Instagram or email us with a photo in natural lighting — we’re happy to help!
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How can I place an order?
You can shop directly through our website. Add your favorite products to your cart and follow the checkout instructions. You’ll receive an email confirmation after placing your order.
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Do you offer gift cards?
Yes! Digital gift cards are available in several amounts and can be sent instantly to your loved ones — perfect for any occasion.
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How long will shipping take?
Orders usually process in 1–3 business days. U.S. shipping takes 3–7 business days depending on your selected shipping method. Express and overnight options are available at checkout.
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Do you ship internationally?
Currently, we only ship within the U.S., but we’re working on expanding our reach soon! Stay tuned.
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Can I return or exchange a product?
Due to the nature of cosmetics and for safety reasons, all sales are final. If you receive a damaged or incorrect product, please contact us within 7 days of delivery.
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How do I use a discount code?
Enter your code at checkout before completing your order. For example, use NewHere for 10% off your first purchase!
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Do you offer custom or awareness-based products?
Yes! We create custom awareness sweatshirts, bundles, and themed makeup products for mental health and suicide prevention causes. Check our “Awareness Collection” or message us to place a custom order.
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How can I support your mission?
You can donate through our website, shop our awareness merch, or share our message on social media. Every order helps us spread hope and healing.
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Still have questions?
We’re here for you! Reach out through our Contact Us page or DM us on Instagram at @FatalGlamCosmetics.